Privacy policy.

Last Updated: July 11, 2024

Introduction

The Alexander Hotel values the privacy of our guests and website visitors. This Privacy Policy outlines the types of information we collect from you when you visit our website, www.alexanderhotel.com, and how we use, maintain, and disclose this information. This policy also explains how we comply with the Americans with Disabilities Act (ADA) to ensure all our guests can access and benefit from our services.

Information Collection and Use

Personal Information: We collect personal information when you:

  • Make a reservation

  • Contact us via our contact forms

  • Subscribe to our newsletter

The information collected may include your name, email address, phone number, and payment information.

Non-Personal Information: We automatically collect non-personal information through cookies and analytics tools. This information includes your browser type, IP address, and browsing behavior on our site.

Use of Information: Your information is used to:

  • Process reservations and payments

  • Respond to inquiries and provide customer support

  • Improve website accessibility and usability

  • Conduct marketing and promotional efforts

Accessibility

We strive to make our website accessible to everyone, including individuals with disabilities, in compliance with ADA guidelines. Our efforts include:

  • Using clear language and a readable font size

  • Providing alternative text for images

  • Ensuring navigational links are easily identifiable

For assistance or to provide feedback on accessibility, please contact us at hello@thealexanderhotel.com.

Data Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. Your information may be shared with service providers who assist us with operations such as payment processing, website hosting, and email delivery. These providers are bound by confidentiality agreements to ensure the security of your data.

Data Security

We employ appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data. However, no internet-based site can be 100% secure, so we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at hello@thealexanderhotel.com.

Effective Date: July 11, 2024